SERVICES
From set up and configuration, through to development, upgrades, and platform management, if it's ServiceNow related we can help you get to the right solution faster.
At shape-shifters.io we realise every business is different, that's why we align our services with your goals and needs. We offer any combination or bespoke package that suits you. Reach out to us and we'll help you get to where you want to get to now and in the future (not just today).
Integration
Integrations can always seem tricky. Thankfully we've been there and been through the pain to save you from it. We've integrated via Scripted Web Services to SOAP, REST, custom APIs and even bots. (What's a bot you say?) We're here to make sure you don't have to know that, only that it works.
Set Up & Configuration
Setting up a new instance of ServiceNow? Need help with migration or configuring SSO (Single Sign On)? Are you trying to create an onboarding Service Catalog? Maybe you need help configuring your existing implementation from tool to process alignment (Incident, Change, CMDB etc)?
Whatever the need, regardless of how technical, we can help
Development
We understand that one size doesn't fit all. Your business is different and requires something to match your needs. From certified administrators to certified implementation specialists, we can take your 'how' and make it 'now'.
We've been developing with ServiceNow in a multitude of set-ups, industries and sizes. From start-ups to some of the largest ServiceNow instances built, let our team make your requirements happen.
Architecture & Design
Are you wanting to solve a business need or an issue but not sure how to or what's possible? You're not alone... thankfully our team of specialists have the experience, know-how and expertise.
We'll ensure your instance is built using best practices with scalability, performance and alignment with future ServiceNow releases at the forefront of every design and solution.
Help, Support & More
Need support? We can provide a tailor made support model to suit you and your business. We provide email to phone based support through to creating automated self-support. We have strategic geographical locations for time sensitivity. Do you need someone to cover the US or Singapore / Asian hours? We can help. Tell us what you need and we'll provide a solution for you.